Pet Supplies

PetSafe

A scalable Shopify experience that makes a large pet product catalog easier to navigate, filter, and buy from.

PetSafe Ireland offers a broad range of pet products covering dogs, cats, training, feeding, and accessories. With a large and diverse catalog, customers need to find the right products quickly and move between categories without confusion. We built and optimized a user-friendly Shopify experience that improves product discovery, simplifies catalog navigation, and supports ongoing growth.

Nexa Outfitters storefront on mobile
Client
PetSafe Ireland
Year
2025
Duration
14 weeks
Role
Development, UI/UX Design, CRO, Growth Marketing, Managed Support
Stack
Shopify, Mobile-Responsive Design

01 — The challenge

A storefront that needed to make a big catalog easy to shop. 

PetSafe Ireland offers a broad range of pet products covering dogs, cats, training, feeding, and accessories. With a large and diverse catalog, customers need to find the right products quickly and navigate between categories without confusion.

As the catalog grows, keeping categories clear, filtering simple, and the mobile experience consistent becomes increasingly important. The challenge was to focus on easy category navigation, effective filtering, and a smooth shopping journey across desktop, tablet, and mobile.

Laptop and phone showing the new storefront

02 — The approach

How we got there.

  1. Store development

    Developed and optimized the Shopify experience to support a large and evolving pet product catalog. 

  2. Catalog experience

    Structured categories and product journeys so customers can navigate the extensive range more easily. 

  3. Filtering & discovery

    Made it easier for customers to narrow down products and find solutions relevant to their pets’ needs. 

  4. Mobile, CRO & support

    Optimized navigation, CTAs, and touchpoints on every device, with ongoing growth-focused support. 

03 — The impact

Results, in the numbers that matter.

CONVERSION RATE
+16%
Store-wide improvement
REVENUE
+25%
Growth after the redesign
MOBILE CONVERSION RATE
+14%
Stronger mobile shopping journey
ADD-TO-CART RATE
+19%
Easier product discovery

04 — The experience

What it feels like to use.

PetSafe Ireland’s catalogue covers dogs, cats, training, feeding, and accessories, and every pet owner arrives with different needs. Shoppers needed to move between categories, filter products, and check out easily on a phone as well as on a desktop. The brand needed a storefront that made finding the right product quick and simple.

Laptop and phone showing the new storefront
Storefront shown on laptop and phone

Storefront

Product presentation and key information were refined so shoppers can evaluate each product easily. Clear CTAs guide them from “Explore” to “Evaluate” to purchase.

The BRISTM team collaborating in the office

Let's build

Ready to build a store that thinks for itself?

Tell us where you are new build, migration, or scaling what you've already got and we'll show you exactly how we'd approach it.