Example: AI support agent
Answers order-status, sizing and returns questions from Shopify data, and hands complex cases to the support team.
AI SERVICES
BRISTM provides AI development services that take real work off your team: AI agents that answer customers, automation that moves data between systems, generative AI for content at scale, analytics that predict what happens next, and a clear plan for using AI across the business.
We start with the problem, connect AI to the tools you already use, and keep a person in charge of the decisions that matter.
5
AI services under one team
4–8Weeks
Typical build time for one AI workflow
24/7
AI agents can answer customers around the clock
50
AI workflows delivered
OUR AI CAPABILITIES
AI can do different jobs in a business. It can talk to customers, handle repetitive work, find patterns in data, create content or support decisions.
We help you find the job worth doing first, then build the right mix of AI, data, automation and design to do it.
Custom AI agents that understand requests, use your tools and complete tasks, from support agents to sales and order assistants.
AI agents connected to your workflows, running multi-step processes across Shopify, CRM, helpdesk and ERP with approval steps.
Product descriptions, images and knowledge assistants built on your own data and brand voice, with checks before anything goes live.
Sales forecasting, customer lifetime value, churn prediction and dashboards built from your Shopify, GA4 and ERP data.
An AI readiness review, a prioritised roadmap, pilots and team training, so AI gets used.
THE AI CHALLENGE
Most businesses know they should be using AI but aren't sure where to start.
The hard part isn't picking a model or adding a chatbot. It's finding the places where AI saves time, improves decisions or gives customers a better experience, and then making it work with your systems.
We turn "we should do something with AI" into a focused project with a clear result.
Your team copies data between systems, answers the same questions and updates the same spreadsheets every week.
You've tried AI tools, but none are connected to your systems or tied to a business result.
You have years of sales and customer data, but no easy way to turn it into decisions.
Customers expect fast, relevant answers and recommendations, not the same message for everyone.
Orders, returns and approvals pass through several people and tools before anything happens.
You need a safe path from testing AI to using it every day, with rules your team understands.
We don't start by asking "Where can we add AI?"
We start by asking "What should work better?"
WHAT WE DO
Custom themes engineered for conversion. Every pixel serves a purpose from landing pages to checkout.
Custom themes engineered for conversion. Every pixel serves a purpose from landing pages to checkout.
Custom themes engineered for conversion. Every pixel serves a purpose from landing pages to checkout.
We design AI agents around one clear job, like answering order questions, qualifying leads or helping staff find information. Each agent uses your real data and tools, and hands tricky cases to a person.
Rule-based automation breaks when something unexpected happens. Agentic AI reads the situation, decides the next step and acts across your systems, with approvals where a person should check.
We focus on using generative AI where it adds real value rather than adding AI simply because it is available.
Data becomes valuable when it helps people understand what is happening, why it is happening, and what they should do next.
AI transformation isn't about adding AI to every department.
OUR APPROACH
The right AI solution depends on what you're trying to fix.
Before choosing any technology, we look at your users, workflows, data, systems, goals and limits.
We find the business problem, the people involved and where AI could help.
We decide what should be automated, assisted, predicted or generated, and what stays with people.
We design how the AI works with your team: what it does, what it asks, and when it hands over.
We build the solution and connect it to your data, tools and systems through secure APIs.
We test accuracy, safety, speed and usefulness on real cases before launch.
Once it proves its value, we roll it out further and keep improving it.
AI IN PRACTICE
Example use cases that show how our AI development services fit into an ecommerce business.
Answers order-status, sizing and returns questions from Shopify data, and hands complex cases to the support team.
Writes product descriptions and SEO titles from your product data in your brand voice, ready for a person to approve.
Predicts which products will sell next month so purchasing and stock levels can be planned earlier.
BEFORE YOU ASK
Still unsure? Write to us at hi@bristm.com and an AI specialist will reply.
We build the storefront and the AI layer together, as one system - not as two separate engagements handed off between teams.
AI development services cover planning, building and running AI inside a business: AI agents, workflow automation, generative AI, analytics and AI strategy. BRISTM builds these around your own data and tools, with human checks for important decisions, so the AI does useful work rather than sitting as a demo.
If your team answers the same questions every day, start with an AI agent. If work moves slowly between systems, look at agentic automation. If you have lots of data but few answers, start with AI analytics. Not sure? An AI business transformation review ranks the options for you.
Cost depends on the number of workflows, integrations and how much human review is needed. BRISTM gives a fixed quote after discovery, with projects starting from $5,000. Ongoing model usage and support are priced separately.
A focused AI agent for one workflow, such as support or order updates, usually takes 4–6 weeks from discovery to launch. Multi-step or multi-agent systems with several integrations take longer.
We give AI tools only the access they need, keep credentials in secure storage and follow your data policies. Where it matters, we use providers and settings that don't train on your data, and every action the AI takes is logged.

LET'S BUILD
Tell us which task takes too much of your team's time. We'll show you what AI can handle, what should stay with people, and how we'd build it.